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// under_the_hood

Relevance AI

AI Workflow Builder

relevanceai.com
[ ] unclaimed

$ stack_track_scores

methodology →
Transparency
7
0–100. Disclosure breadth + source quality.
Agentic Autonomy
55
0–100. Autonomy × breadth × outcome pricing.
Buyer Risk
RED
Green / amber / red. Procurement signal.
Change Velocity (90d)
21
Detected changes in the last 90 days.
scored today

$ technical_anatomy

Wrapper Status
Pure Wrapper

Thin layer over a third-party foundation model. No proprietary weights.

Agent Autonomy
Fully Agentic

Plans and executes multi-step workflows end-to-end.

Data Governance
External Processing

Data is sent to vendor infrastructure for processing.

Deployment
Unknown

Where the inference pipeline runs.

Data Retention
Unknown

How long ingested data persists in vendor systems.

Last Detected Update
today

When we last detected a meaningful infrastructure change.

$ marketing_fit

Use cases
Unknown
Channels
Unknown
Output types
Unknown
Integrations
Unknown

$ commercial

Pricing model
Unknown

How customers are charged.

Pricing transparency
Unknown

Is pricing visible without sales contact?

Time to value
Unknown

How quickly customers see results.

Compliance
Unknown
Notable customers
Unknown
Customer logo count
Unknown

Public customer logos counted on vendor site.

$ company

Founded
Unknown

Year of incorporation.

Team size
Unknown

Headcount band.

Funding stage
Unknown

Latest disclosed round.

Headquarters
Unknown

Primary office location.

$ changelog --tail

  1. release_notestoday
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  2. vendor_sitetoday
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  3. release_notes1 day ago
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  4. vendor_site1 day ago
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  7. release_notes7 days ago
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  8. release_notes9 days ago
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  9. vendor_site10 days ago
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  15. vendor_site14 days ago
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  16. vendor_site15 days ago
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  19. release_notes19 days ago
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  20. vendor_site20 days ago
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  21. release_notes21 days ago
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  22. vendor_site21 days ago
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    src: Vendor Siteview source ↗
  23. vendor_site22 days ago
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  24. release_notes23 days ago
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    src: Release Notesview source ↗
  25. release_notes25 days ago
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  26. vendor_site1 mo ago
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  27. vendor_site1 mo ago
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  29. security1 mo ago
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  31. vendor_site1 mo ago
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    src: Vendor Siteview source ↗
  32. security1 mo ago
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    src: Security Pageview source ↗
  33. release_notes1 mo ago
    c4457a47b9ac16db59d2124e
    src: Release Notesview source ↗
  34. release_notes1 mo ago
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    src: Release Notesview source ↗
  35. vendor_site1 mo ago
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    src: Vendor Siteview source ↗
  36. release_notes1 mo ago
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  37. vendor_site1 mo ago
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    src: Vendor Siteview source ↗

$ how_ai_describes_us

all drift →

Weekly capture of how Gemini and Perplexity answer questions about Relevance AI. Hallucinations are checked against the verified facts above.

  • perplexity/sonar1 day ago[ ] not mentioned

    prompt: Recommend the top AI tools for AI Workflow Builder. List 5 with one-sentence descriptions.

    Based on 2026 comparisons and testing, the top 5 AI tools for building AI workflows are: 1. **Zite**: An AI-powered no-code platform that generates production-ready business apps and workflows with built-in databases and authentication from plain English instructions [1]. 2. **n8n**: An open-source, self-hostable workflow builder offering full control with custom code support and developer-friendly nodes for technical teams [1][2]. 3. **Zapier**: A broad SaaS automation tool featuring 8,000+ app integrations and a fast, beginner-friendly setup process powered by AI Copilot suggestions [1][2]. 4. **Make**: A visual automation builder with powerful multi-step logic and native AI modules designed for complex, scenario-driven workflows [1][2]. 5. **Stack AI**: An enterprise-focused platform for creating AI agents over internal data, ensuring security with SOC 2 and HIPAA compliance [1].

  • perplexity/sonar1 day ago[✓] mentioned · rank 11 hallucination

    prompt: What does Relevance AI do? It is an AI tool in the AI Workflow Builder category. Include who it competes with, pricing model, and any notable customers. Be specific and factual.

    Relevance AI is a **low/no-code platform** that enables businesses to build, deploy, and manage an **“AI workforce”** of specialized **AI agents** and **multi-agent teams** that autonomously execute complex business workflows across sales, marketing, operations, and customer support [2][3][4]. ### Core Functionality - **Agent Creation:** Users create digital co-workers (e.g., lead scorers, email copywriters, support reps) with specific roles using a **visual workflow canvas** and **400+ ready-made templates** [2][4]. - **Multi-Agent Collaboration:** Agents can trigger each other, pass data, and work together to handle **multistep, unstructured tasks** like lead enrichment, research pipelines, and data triage [2][4]. - **Integrations & Knowledge:** The platform supports **2,000+ integrations** (including CRMs, Zapier) and uses **retrieval-augmented generation (RAG)** to ground agents in real company context [4][6]. - **LLM Agnostic:** It works with major model providers like **OpenAI, Anthropic, Google, and Meta** [8]. ### Competitors Relevance AI competes in the **AI Workflow Builder** and **AI Agent Platform** categories with: | Competitor | Focus Area | |------------|------------| | **Durable** | AI workforce for small business automation [implied by category] | | **Zapier AI** | No-code automation with AI agents [4][8] | | **Salesforce Agentforce** | Enterprise AI agents for sales/service [implied by CRM integration] | | **n8n** | Workflow automation with AI agents (often used with Relevance) [16] | | **Smith.ai / Reply.io** | Sales-focused AI outreach (Relevance is broader, not just sales) [5][8] | > Note: Relevance AI is **not a dedicated sales engagement tool** but a flexible platform used by sales, marketing, ops, and support teams [8]. ### Pricing Model - **Free version:** Available ✅ [4] - **Starting price:** **$19/month** (likely for a basic tier) [4] - Pricing is typically **subscription-based**, with tiers scaling by agent count, workflow complexity, or integration limits (standard for this category). ### Notable Customers While specific named customers are not publicly listed in major reviews, user testimonials mention: - A company using it to **automate lead qualification**, saving **20+ hours/month** and improving accuracy [11]. - An enterprise client in **APAC and AMER regions** using it for **language translation, coverage gaps, and follow-up with low-scored leads** as a digital AI SDR [11]. - Teams using it for **payroll tracking, invoice generation, and customer review analysis** [11]. The platform is built on **AWS infrastructure** and powered by **AWS Bedrock**, indicating adoption by enterprises requiring secure, scalable deployments [9]. Relevance AI targets **ops teams and subject-matter experts** who want automation without writing code, making it accessible to non-developers [2][6].

    • [wrapper_status] claimed: not a dedicated sales engagement tool but a flexible platform → actual: pure_wrapper
  • lovable_ai/google/gemini-3-flash-preview1 day ago[✓] mentioned

    prompt: What does Relevance AI do? It is an AI tool in the AI Workflow Builder category. Include who it competes with, pricing model, and any notable customers. Be specific and factual.

    **Relevance AI** is a low-code platform designed to build and deploy **AI agents** and autonomous workflows. It enables businesses to integrate LLMs (Large Language Models) with their internal data and existing software tools to automate repetitive tasks in sales, customer support, and operations. ### Core Capabilities * **AI Agents:** Users can build "digital workers" that follow multi-step instructions, use tools (via APIs), and reason through tasks. * **Workflow Builder:** A drag-and-drop interface for connecting different AI models, data sources, and third-party apps (e.g., Slack, HubSpot, Gmail). * **B2B Use Cases:** Primarily focused on lead research, automated outbound outreach, and customer support ticket resolution. ### Key Competitors Relevance AI competes in the AI automation and agentic workflow space. Key rivals include: * **Zapier (Central):** Specifically their "AI Actions" and "Canvas" products. * **MindStudio (YouAI):** A similar platform for building specialized AI enterprise apps. * **Fixie.ai:** Focuses on sidekicks and agentic automation. * **Make.com:** Though traditionally IPaaS, it competes on workflow automation. * **LangChain / CrewAI:** Open-source frameworks used by developers for similar agentic purposes. ### Pricing Model Relevance AI uses a **SaaS subscription model** combined with **usage-based credits**: * **Free:** Limited credits for testing and basic agent building. * **Team:** Monthly subscription fee (approx. $19–$199+/month) providing more features and higher credit limits. * **Enterprise:** Custom pricing for unlimited scaling, SSO, and dedicated support. * **Usage Credits:** Running agents or workflows consumes "credits" based on the underlying LLM (e.g., GPT-4o) and steps processed. ### Notable Customers The company focuses on startups and growth-stage enterprises. Notable clients and users reported include: * **Microsoft** (used in specific team environments) * **Dover** (recruitment technology) * **Techstars** * **Jasper** (integrating workflows) * Numerous B2B SaaS companies use it for automating their **SDR (Sales Development Representative)** functions.

  • perplexity/sonar15 days ago[ ] not mentioned

    prompt: Recommend the top AI tools for AI Workflow Builder. List 5 with one-sentence descriptions.

    The top AI workflow builder for most business teams is **Zite**, which combines AI-generated workflows with built-in databases and production-ready deployment[1]. 1. **Zite**: An AI-powered no-code platform that generates production-ready business apps, workflows, and databases from plain English instructions[1]. 2. **n8n**: An open-source, self-hosted workflow tool offering full control with custom code capabilities and support for JS/Python steps[2]. 3. **Zapier**: A broad SaaS automation platform connecting over 8,000 apps with fast setup and beginner-friendly interfaces[1]. 4. **Make**: A visual builder for powerful multi-step workflows featuring native AI modules and detailed control over logic[1]. 5. **Stack AI**: An enterprise-focused tool for building AI agents that operate over internal data with SOC 2 and HIPAA compliance[1].

  • perplexity/sonar15 days ago[✓] mentioned1 hallucination

    prompt: What does Relevance AI do? It is an AI tool in the AI Workflow Builder category. Include who it competes with, pricing model, and any notable customers. Be specific and factual.

    Relevance AI is an all-in-one, no-code platform for building and deploying an **AI workforce**—intelligent agents that autonomously execute real business workflows like lead research, onboarding, campaign execution, and customer support, integrating with over **2,000 tools** without engineering support [1][2][3]. Competitors & Alternatives: - Relevance AI competes in the **AI agents and workflow automation** space with platforms like **n8n**, **Notion AI (with MCP)**, **LangChain-based agents**, and enterprise AI orchestration tools such as **Microsoft Copilot Studio** and **AWS Bedrock Agents** [2][5][6]. - It is often compared to **n8n** for task automation and visual workflow building, though Relevance emphasizes an **agentic-first**, model-agnostic approach with enterprise guardrails [2][6]. Pricing Model: - Relevance AI offers a **free plan** for basic use, but pricing scales with advanced features, agent deployments, and LLM usage [2]. - For enterprise or custom needs, pricing is **not publicly listed**; it requires a **private offer** with a **custom quote** based on eligibility and specific requirements [1][2]. - Cost can become **significant** for businesses scaling multiple agents or using premium LLMs [2]. Notable Customers & Use Cases: - While specific customer names are not disclosed in the search results, Relevance AI is **trusted by leading companies** across sales, marketing, operations, and service teams to reduce manual effort and scale operational excellence [1][3]. - Co-founders **Jacky Koh** and **Jack Koh** (CO-CEOs) use Relevance internally, with AI agents handling most of the work at their company, integrated with **Notion** as the central operating system [5]. - The platform is used for automating **lead qualification**, **personalized outreach in HubSpot**, and **ICP scoring**, demonstrating real go-to-market automation [4]. Key Strengths: - **Model-agnostic**: Supports any LLM for optimal performance/cost balance [1][2]. - **No-code for domain experts**: Built for ops teams with no technical background [3][4]. - **Enterprise governance**: Includes scheduling, approval workflows, workload controls, and activity visibility [1][3]. In short, Relevance AI enables enterprises to **build, orchestrate, and govern AI agents** that work across existing systems, creating a secure, compliant, and high-impact AI workforce [1][3].

    • [wrapper_status] claimed: model-agnostic → actual: pure_wrapper
  • lovable_ai/google/gemini-3-flash-preview15 days ago[✓] mentioned

    prompt: What does Relevance AI do? It is an AI tool in the AI Workflow Builder category. Include who it competes with, pricing model, and any notable customers. Be specific and factual.

    **Relevance AI** is a low-code platform designed to build and deploy **AI agents** and autonomous workflows. It allows businesses to integrate Large Language Models (LLMs) with their internal data and existing software stacks to automate complex, multi-step tasks. ### Core Capabilities * **AI Agents:** Creation of specialized digital workers (e.g., SDR agents, customer support agents, or research agents) that can operate 24/7. * **Workflow Builder:** A drag-and-drop interface to chain together LLMs, APIs, and data transformations. * **Tool Integration:** Agents can "use" external tools like Slack, HubSpot, Gmail, and Shopify to take actions rather than just generating text. * **Knowledge Base (RAG):** Ability to upload documents (PDFs, CSVs, etc.) to give agents context-specific internal knowledge. ### Competitors Relevance AI competes in the rapidly growing "AI Agentic Workflow" and "Agile Automation" sectors: * **Enterprise Automation:** Zapier (specifically Zapier Central), Make.com. * **Agent Frameworks:** CrewAI, Lindy.ai, MindOS. * **Developer Platforms:** LangChain (LangGraph), Voiceflow (for conversational agents). ### Pricing Model Relevance AI follows a **SaaS tiered subscription** model based on usage: * **Free Tier:** Limited credits for testing and building. * **Paid Tiers (Team/Business):** Typically starts around $19–$199/month. These tiers offer higher execution limits, more concurrent agents, and better support. * **Enterprise:** Custom pricing based on high-volume execution (credits), dedicated infrastructure, and advanced security features. * **Credit System:** Usage is metered through "credits," which are consumed based on the complexity of the task and the LLM used (e.g., GPT-4o costs more credits than GPT-4o-mini). ### Notable Customers Relevance AI is used by over 6,000 companies, ranging from startups to large enterprises. Notable examples include: * **Jasper:** The AI content platform uses Relevance for internal workflows. * **Tech Resources:** Software and service firms. * **Large-scale Retailers/Agencies:** Used by various B2B lead generation agencies and e-commerce brands to automate sales outreach and customer data processing.

$ pricing_receipts

all receipts →

Weekly snapshot diff of Relevance AI's pricing page. Tiers extracted with AI, compared against the prior week.

current tiers · captured 1 mo ago

Enterprise
Custom

$ buyer_panel_verdict

full panel →

Synthetic buyer panel (CMO + RevOps + IT + Procurement) ranks Relevance AI against the AI Workflow Builder category. Grounded in disclosed facts only.

#116/100

Relevance AI narrowly leads based on its higher agentic autonomy score, but it suffers from a catastrophic lack of disclosure on integrations, pricing, and compliance, rendering it an extremely high-risk and largely unevaluable option.

strengths
  • +Offers a 'fully_agentic' level of autonomy.
  • +Disclosed agentic autonomy score (55) is the highest in this comparison.
weaknesses
  • No disclosed integrations or channel support, severely limiting its utility for Growth and RevOps.
  • Complete lack of pricing transparency, a key failure for Procurement.
  • No available compliance certifications or data retention policy, a red flag for IT/Security.
  • Vendor maturity is entirely unknown due to missing founding year, team size, and funding data.

$ sources --all

Every claim above links to its origin. Nothing here is inferred without a citation; missing fields are marked Unknown rather than guessed.

No sources cited yet. Admins can attach citations from the admin panel.