← back to matrix
// under_the_hood

Relevance AI

AI Workflow Builder

↗ relevanceai.com
[ ] unclaimed

$ stack_track_scores

methodology →
Transparency
7
0–100. Disclosure breadth + source quality.
Agentic Autonomy
55
0–100. Autonomy × breadth × outcome pricing.
Buyer Risk
UNRATED
1/5 inputs disclosed
Change Velocity (90d)
31
Detected changes in the last 90 days.
scored today

$ buyer_risk_breakdown

UNRATED

Unrated — insufficient public disclosure.

Not enough public disclosure to rate yet — 4 of 5 procurement inputs are still unknown. This is a data gap, not a negative signal.

  • Compliance certifications

    No SOC 2, ISO 27001, HIPAA, or GDPR posture disclosed in our sources.

    to improve → Vendor publishes a trust/security page listing at least one certification.

  • Funding stage

    Funding stage not yet captured (may be a division of a larger public company).

    to improve → Mark parent company or public/profitable status.

  • Company age

    Founding year not yet captured.

    to improve → Add founding year to vendor profile.

  • Team size

    Team size band not yet captured.

    to improve → Add team size band (LinkedIn / vendor disclosure).

  • Data governance posture

    External processing: customer data is sent to vendor infrastructure.

    to improve → Offer a zero-copy or in-VPC deployment option.

Note — well-known brands often appear unrated because procurement-relevant fields (compliance certs, funding stage, team size band) haven't been captured yet. If you're on the Relevance AI team, claim this profile to fill in the gaps.

$ technical_anatomy

Wrapper Status
Pure Wrapper

Thin layer over a third-party foundation model. No proprietary weights.

Agent Autonomy
Fully Agentic

Plans and executes multi-step workflows end-to-end.

Data Governance
External Processing

Data is sent to vendor infrastructure for processing.

Deployment
Unknown

Where the inference pipeline runs.

Data Retention
Unknown

How long ingested data persists in vendor systems.

Last Detected Update
6 days ago

When we last detected a meaningful infrastructure change.

$ marketing_fit

Use cases
Unknown
Channels
Unknown
Output types
Unknown
Integrations
Unknown

$ commercial

Pricing model
Unknown

How customers are charged.

Pricing transparency
Unknown

Is pricing visible without sales contact?

Time to value
Unknown

How quickly customers see results.

Compliance
Unknown
Notable customers
Unknown
Customer logo count
Unknown

Public customer logos counted on vendor site.

$ company

Founded
Unknown

Year of incorporation.

Team size
Unknown

Headcount band.

Funding stage
Unknown

Latest disclosed round.

Headquarters
Unknown

Primary office location.

$ changelog --tail

  1. pricing6 days ago
    5108fa52b050 → Relevance AI: 1 feature update
    src: Pricing Pageview source ↗
  2. vendor_site23 days ago
    e2855e9a8e15 → e17b82123758
    src: Vendor Siteview source ↗
  3. vendor_site24 days ago
    80029ccc3819 → e2855e9a8e15
    src: Vendor Siteview source ↗
  4. release_notes25 days ago
    aef4b41c76b3 → 21e38e2719da
    src: Release Notesview source ↗
  5. release_notes25 days ago
    aef4b41c76b3 → 21e38e2719da
    src: Release Notesview source ↗
  6. vendor_site28 days ago
    e2855e9a8e15 → 80029ccc3819
    src: Vendor Siteview source ↗
  7. vendor_site1 mo ago
    664b1360bc17 → e2855e9a8e15
    src: Vendor Siteview source ↗
  8. vendor_site1 mo ago
    e6ddc0a15725 → 664b1360bc17
    src: Vendor Siteview source ↗
  9. vendor_site1 mo ago
    4aeafb44bcde → e6ddc0a15725
    src: Vendor Siteview source ↗
  10. release_notes1 mo ago
    6c2bbe602ccb → aef4b41c76b3
    src: Release Notesview source ↗
  11. release_notes1 mo ago
    4cab7b156d0c → 6c2bbe602ccb
    src: Release Notesview source ↗
  12. release_notes1 mo ago
    886fea28ea80 → 4cab7b156d0c
    src: Release Notesview source ↗
  13. vendor_site1 mo ago
    776de84d999d → 4aeafb44bcde
    src: Vendor Siteview source ↗
  14. vendor_site1 mo ago
    dd28054bc1a4 → 776de84d999d
    src: Vendor Siteview source ↗
  15. release_notes1 mo ago
    4cab7b156d0c → 886fea28ea80
    src: Release Notesview source ↗
  16. release_notes1 mo ago
    4e7fead9ff2f → 4cab7b156d0c
    src: Release Notesview source ↗
  17. vendor_site1 mo ago
    e2855e9a8e15 → dd28054bc1a4
    src: Vendor Siteview source ↗
  18. vendor_site2 mo ago
    54f431269836 → e2855e9a8e15
    src: Vendor Siteview source ↗
  19. pricing2 mo ago
    c2caa2aea53f → 356c4ea8807c
    src: Pricing Pageview source ↗
  20. release_notes2 mo ago
    0ba0efa8e3ac → 4e7fead9ff2f
    src: Release Notesview source ↗
  21. release_notes2 mo ago
    4e7fead9ff2f → 0ba0efa8e3ac
    src: Release Notesview source ↗
  22. release_notes2 mo ago
    0ba0efa8e3ac → 4e7fead9ff2f
    src: Release Notesview source ↗
  23. vendor_site2 mo ago
    468535b6d505 → 54f431269836
    src: Vendor Siteview source ↗
  24. vendor_site2 mo ago
    54f431269836 → 468535b6d505
    src: Vendor Siteview source ↗
  25. vendor_site2 mo ago
    4c5a443086e1 → 54f431269836
    src: Vendor Siteview source ↗
  26. release_notes2 mo ago
    3c7f4f9c0867 → 0ba0efa8e3ac
    src: Release Notesview source ↗
  27. release_notes2 mo ago
    08e5016261ab → 3c7f4f9c0867
    src: Release Notesview source ↗
  28. vendor_site2 mo ago
    8cb4f7e0e7dc → 4c5a443086e1
    src: Vendor Siteview source ↗
  29. vendor_site2 mo ago
    468535b6d505 → 8cb4f7e0e7dc
    src: Vendor Siteview source ↗
  30. vendor_site2 mo ago
    8cb4f7e0e7dc → 468535b6d505
    src: Vendor Siteview source ↗
  31. vendor_site2 mo ago
    35976ad88417 → 8cb4f7e0e7dc
    src: Vendor Siteview source ↗
  32. release_notes3 mo ago
    8506ad9e1328 → 08e5016261ab
    src: Release Notesview source ↗
  33. vendor_site3 mo ago
    bbd21746dde1 → 35976ad88417
    src: Vendor Siteview source ↗
  34. release_notes3 mo ago
    08e5016261ab → 8506ad9e1328
    src: Release Notesview source ↗
  35. vendor_site3 mo ago
    54f431269836 → bbd21746dde1
    src: Vendor Siteview source ↗
  36. vendor_site3 mo ago
    bbd21746dde1 → 54f431269836
    src: Vendor Siteview source ↗
  37. vendor_site3 mo ago
    cebdb1e1562b → bbd21746dde1
    src: Vendor Siteview source ↗
  38. release_notes3 mo ago
    7698b89fd1bb → 08e5016261ab
    src: Release Notesview source ↗
  39. release_notes3 mo ago
    79b50c20a18e → 7698b89fd1bb
    src: Release Notesview source ↗
  40. vendor_site3 mo ago
    ddb13adec75a → cebdb1e1562b
    src: Vendor Siteview source ↗
  41. vendor_site3 mo ago
    817806407d65 → ddb13adec75a
    src: Vendor Siteview source ↗
  42. release_notes3 mo ago
    0fef99765a87 → 79b50c20a18e
    src: Release Notesview source ↗
  43. vendor_site3 mo ago
    f36030ac4698 → 817806407d65
    src: Vendor Siteview source ↗
  44. vendor_site3 mo ago
    993b2e08b8ec → f36030ac4698
    src: Vendor Siteview source ↗
  45. release_notes3 mo ago
    79b50c20a18e → 0fef99765a87
    src: Release Notesview source ↗
  46. vendor_site3 mo ago
    7d0bbc46b94d → 993b2e08b8ec
    src: Vendor Siteview source ↗
  47. vendor_site3 mo ago
    dbb5deff6538 → 7d0bbc46b94d
    src: Vendor Siteview source ↗
  48. vendor_site3 mo ago
    8dbea9070597 → dbb5deff6538
    src: Vendor Siteview source ↗
  49. vendor_site3 mo ago
    7d0bbc46b94d → 8dbea9070597
    src: Vendor Siteview source ↗
  50. release_notes3 mo ago
    3870750bce4a → 79b50c20a18e
    src: Release Notesview source ↗
  51. vendor_site3 mo ago
    cfc17a999791 → 7d0bbc46b94d
    src: Vendor Siteview source ↗
  52. release_notes3 mo ago
    16db59d2124e → 3870750bce4a
    src: Release Notesview source ↗
  53. vendor_site3 mo ago
    26e44aa9e0fc → cfc17a999791
    src: Vendor Siteview source ↗
  54. vendor_site3 mo ago
    7d0bbc46b94d → 26e44aa9e0fc
    src: Vendor Siteview source ↗
  55. release_notes3 mo ago
    c4457a47b9ac → 16db59d2124e
    src: Release Notesview source ↗
  56. release_notes3 mo ago
    16db59d2124e → c4457a47b9ac
    src: Release Notesview source ↗
  57. vendor_site4 mo ago
    a728f2da479c → 7d0bbc46b94d
    src: Vendor Siteview source ↗
  58. vendor_site4 mo ago
    6260f5809f58 → a728f2da479c
    src: Vendor Siteview source ↗
  59. vendor_site4 mo ago
    636ae6a53597 → 6260f5809f58
    src: Vendor Siteview source ↗
  60. security4 mo ago
    dc98bc52609e → 746801eaa1ed
    src: Security Pageview source ↗
  61. security4 mo ago
    dc98bc52609e → 746801eaa1ed
    src: Security Pageview source ↗
  62. vendor_site4 mo ago
    7d0bbc46b94d → 636ae6a53597
    src: Vendor Siteview source ↗
  63. security4 mo ago
    746801eaa1ed → dc98bc52609e
    src: Security Pageview source ↗
  64. release_notes4 mo ago
    c4457a47b9ac → 16db59d2124e
    src: Release Notesview source ↗
  65. release_notes4 mo ago
    16db59d2124e → c4457a47b9ac
    src: Release Notesview source ↗
  66. vendor_site4 mo ago
    4e1314804539 → 7d0bbc46b94d
    src: Vendor Siteview source ↗
  67. release_notes4 mo ago
    c5cf93d70a37 → 16db59d2124e
    src: Release Notesview source ↗
  68. vendor_site4 mo ago
    7d0bbc46b94d → 4e1314804539
    src: Vendor Siteview source ↗

$ how_ai_describes_us

all drift →

Weekly capture of how Gemini and Perplexity answer questions about Relevance AI. Hallucinations are checked against the verified facts above.

  • perplexity/sonar7 days ago[ ] not mentioned

    prompt: Recommend the top AI tools for AI Workflow Builder. List 5 with one-sentence descriptions.

    - **n8n** — Flexible visual workflows with extensive integrations, code support, and self-hosting options.[1][6] - **Make** — A drag-and-drop builder for connecting applications and automating complex, multi-step processes.[2] - **Pipedream AI Builder** — Best for AI-assisted API workflows, combining thousands of integrations with visual and code-based customization.[1] - **Flowise** — A no-code canvas for building LLM chains, RAG pipelines, tool-calling flows, and multi-agent systems.[4] - **Stack AI** — An enterprise-oriented node-based platform for chaining models, tools, and data sources into deployable apps or APIs.[3]

  • perplexity/sonar7 days ago[✓] mentioned⚠ 1 hallucination

    prompt: What does Relevance AI do? It is an AI tool in the AI Workflow Builder category. Include who it competes with, pricing model, and any notable customers. Be specific and factual.

    Relevance AI is a **no-code AI-agent and workflow-automation platform**. It lets teams build individual agents and coordinated “AI Workforces” that perform multistep business processes—using triggers, integrations, data sources, APIs, branching, approvals, and model calls—without building the backend from scratch.[1][5] - **Primary use cases:** sales and go-to-market automation, including prospect research and enrichment, meeting preparation, outbound personalization, post-call CRM updates, proposal generation, deal review, and pipeline forecasting. It also supports customer success, support, marketing, HR, and operations workflows.[1][2] - **Competitors:** Lindy, Gumloop, n8n, Zapier’s AI products, Microsoft Power Platform AI Builder, and SmythOS. Relevance AI is differentiated mainly by its focus on autonomous, multi-step AI-agent processes rather than conventional rule-based automation.[3][4][8] - **Pricing model:** hybrid subscription plus usage-based pricing. Usage is measured through **Actions**—workflow/tool executions—and **Vendor Credits**—AI-model and related provider costs.[5][8] - Free: $0/month, 200 Actions/month. - Pro: $19/month when billed annually, or $29 month-to-month; 2,500 Actions/month. - Team: $234/month annually, or $349 month-to-month; 7,000 Actions/month. - Enterprise: custom pricing, typically with higher limits and enterprise support, governance, and security features.[5][8] - **Notable customers and logos:** Canva, Databricks, Confluent, Autodesk, KPMG, Freshworks, ThoughtSpot, Lightspeed Commerce, Rakuten Advertising, and Qualified.[1][2] - **Best fit:** organizations—especially sales and go-to-market teams—that want AI agents to execute judgment-based, repeatable workflows across existing business systems, rather than merely generate text or run simple integrations.[3]

    • [wrapper_status] claimed: without building the backend from scratch → actual: pure_wrapper
  • lovable_ai/google/gemini-3-flash-preview7 days ago[✓] mentioned⚠ 1 hallucination

    prompt: What does Relevance AI do? It is an AI tool in the AI Workflow Builder category. Include who it competes with, pricing model, and any notable customers. Be specific and factual.

    **Relevance AI** is a low-code platform designed to build, deploy, and manage custom AI agents and automated workflows. It allows businesses to integrate Large Language Models (LLMs) with their internal data and existing software tools to automate complex tasks. ### Core Capabilities * **AI Agents:** Creation of autonomous "digital workers" that can perform multi-step tasks (e.g., lead research, customer support, or content generation). * **Tool Integration:** Connects to 100+ third-party apps (Slack, HubSpot, Gmail, etc.) via API to trigger actions. * **Data RAG (Retrieval-Augmented Generation):** Allows agents to query internal documents, databases, and live web data to provide contextually accurate responses. * **Workflow Builder:** A visual, drag-and-drop interface for chaining multiple AI steps and logic gates. ### Primary Competitors * **Zapier Central:** AI-focused automation within the Zapier ecosystem. * **MindStudio (YouAI):** A platform for building personalized AI apps and assistants. * **Voiceflow:** Primarily focused on conversational AI and agentic workflows. * **CrewAI / LangChain:** Open-source frameworks that target developers building similar agentic systems through code. ### Pricing Model Relevance AI operates on a **usage-based SaaS model**: * **Free Tier:** Limited credits for testing and building. * **Paid Tiers (Team/Business):** Monthly subscription fees (starting around $199/month) plus costs for "credits" consumed per execution. * **Enterprise:** Custom pricing based on volume, security requirements, and dedicated support. ### Notable Customers Relevance AI is utilized by both startups and established firms looking to scale operations without increasing headcount. Notable users/clients include: * **DoorDash** * **Bayer** * **Microsoft** (specifically within certain internal innovation teams) * **Woolworths**

    • [wrapper_status] claimed: low-code platform designed to build, deploy, and manage custom AI agents and automated workflows. It allows businesses to integrate Large Language Models (LLMs) with their internal data and existing software tools to automate complex tasks. → actual: pure_wrapper
  • perplexity/sonar21 days ago[ ] not mentioned

    prompt: Recommend the top AI tools for AI Workflow Builder. List 5 with one-sentence descriptions.

    Here are **5 top AI workflow builder tools** based on broad analyst and vendor roundups, with the best fit for each use case:[1][3][4][5] - **Zapier** — Best for **connecting the widest range of apps** with the simplest setup, especially for non-technical teams.[1][3][5] - **Make** — Best for **visual, multi-step workflows** with branching logic and lower-cost automation.[1][3][4][5] - **n8n** — Best for **technical teams** that want **self-hosting, custom code, and full control** over workflows.[1][3][5][19] - **Gumloop** — Best for **data-heavy AI workflows** built on a visual canvas, especially for AI-first growth teams.[3][5] - **Vellum** — Best for teams building **production-grade AI workflows** with strong collaboration and developer-friendly building features.[4][8][15] If you want, I can also narrow these down to the **best 5 for non-technical users**, **best for startups**, or **best open-source options**.

  • perplexity/sonar21 days ago[✓] mentioned

    prompt: What does Relevance AI do? It is an AI tool in the AI Workflow Builder category. Include who it competes with, pricing model, and any notable customers. Be specific and factual.

    Relevance AI is a **low-code/no-code platform for building, running, and managing AI agents and multi-agent teams** that can autonomously complete business tasks, automate workflows, and interact with tools and data sources across a company’s stack.[1][2][4] Its product is positioned as an “AI workforce” platform, with capabilities including an agent builder, orchestration, memory, RAG/knowledge, workflow automation, evaluation, tracing, and integrations such as Slack, email, HubSpot, Outlook, and Teams.[1][2][4][7] Its core use cases include **sales, marketing, operations, recruiting, support, and research** workflows, such as prospect research, lead generation, conversation analysis, proposal drafting, and customer support automation.[3][7][12][13][14][15] The company describes agents as LLM-powered entities that plan and complete tasks autonomously, using tools and adapting based on context.[10] **Competitors** are not listed in one canonical source, but based on the platform’s stated feature set and category, it competes with **agent builders, workflow automation, and agent orchestration tools** such as **CrewAI, Dust, Zapier, Langfuse, Temporal, Zep, OpenRouter, Composio, and Braintrust** as category analogs named by Relevance itself.[1] In practical market terms, it also overlaps with other AI workflow/agent platforms used to build business automations and AI copilots.[1][2][4] **Pricing model:** the provided sources do **not disclose exact public pricing tiers or rates**. What is clear is that Relevance AI is sold as a **SaaS platform**, with enterprise and marketplace distribution through Microsoft Marketplace and AWS Marketplace, suggesting a **commercial subscription model** rather than a free standalone utility.[4][7] The sources also indicate it supports production use, governance controls, and enterprise deployment.[1][4][7] **Notable customers / customers referenced in public materials:** the results do **not provide a clean public customer list**, but they do show enterprise distribution and case-study style references. Relevance AI is listed on **Microsoft Marketplace** and **AWS Marketplace**, and its customer-story materials reference companies using the platform to automate customer service, sales, business development, and lead generation.[4][7][14][15] The MongoDB and Redis pages are **partner/customer-story pages** about Relevance AI, not evidence of those companies being end customers of Relevance AI itself.[14][15] If you want, I can turn this into a tighter **one-paragraph vendor brief** or a **competitive comparison table** against specific alternatives.

  • lovable_ai/google/gemini-3-flash-preview21 days ago[✓] mentioned · rank 1⚠ 1 hallucination

    prompt: What does Relevance AI do? It is an AI tool in the AI Workflow Builder category. Include who it competes with, pricing model, and any notable customers. Be specific and factual.

    **Relevance AI** is a low-code platform designed to build, deploy, and manage **AI Agents** and multi-step **AI Workflows**. It allows businesses to automate repetitive tasks by connecting Large Language Models (LLMs) to their existing data and third-party software tools. ### Key Functionality * **AI Agents:** Users can create autonomous agents specialized in specific roles (e.g., Sales Development, Customer Support, Research) that can perform actions like sending emails or updating CRMs. * **Workflow Builder:** A drag-and-drop interface to chain multiple AI steps together, integrating tools like Python code snippets, API calls, and vector databases. * **Tool Integration:** It connects with platforms like Slack, Salesforce, HubSpot, and Gmail to execute tasks within existing business ecosystems. * **Managed LLMs:** Users can toggle between models like GPT-4, Claude 3, and Gemini within a single workflow. ### Main Competitors Relevance AI competes in the "AI Automation" and "Agentic Workflow" space. Key rivals include: * **Zapier (Central):** The incumbent in workflow automation, currently expanding into AI agents. * **MindStudio (YouAI):** A no-code platform for building AI applications and workers. * **Lately / Lindy.ai:** Platforms focused specifically on autonomous AI employees. * **Make.com:** A visual automation platform that users often pair with OpenAI APIs to replicate Relevance AI's features. ### Pricing Model Relevance AI uses a **SaaS subscription model** combined with **credit-based usage**: * **Free Tier:** Limited credits for testing and building basic workflows. * **Team/Pro Plans:** Monthly subscription fees (starting around $19–$500+/month) that provide higher credit limits, more concurrent agents, and team collaboration features. * **Enterprise:** Custom pricing for high-volume usage, SSO, and dedicated support. ### Notable Customers Relevance AI is utilized by a mix of startups and large enterprises focusing on sales and data operations. Notable users and case studies include: * **Jasper:** The AI content platform uses Relevance for internal workflows. * **Dentsu:** The global advertising and PR firm. * **Various Tech Startups:** Particularly those in the B2B SaaS space using the tool to automate outbound sales and lead qualification.

    • [pricing_model] claimed: Relevance AI uses a SaaS subscription model combined with credit-based usage: Free Tier: Limited credits for testing and building basic workflows. Team/Pro Plans: Monthly subscription fees (starting around $19–$500+/month) that provide higher credit limits, more concurrent agents, and team collaboration features. Enterprise: Custom pricing for high-volume usage, SSO, and dedicated support. → actual: pure_wrapper

$ pricing_receipts

all receipts →

Weekly snapshot diff of Relevance AI's pricing page. Tiers extracted with AI, compared against the prior week.

current tiers · captured 6 days ago

Enterprise
Custom

change history

  • 6 days agoΔ 1

    Relevance AI: 1 feature update

    source ↗

$ buyer_panel_verdict

full panel →

Synthetic buyer panel (CMO + RevOps + IT + Procurement) ranks Relevance AI against the AI Workflow Builder category. Grounded in disclosed facts only.

#116/100

Relevance AI narrowly ranks first based solely on its stated 'fully agentic' capabilities, but the complete absence of crucial business, security, and integration details makes it an extremely high-risk option.

strengths
  • +Offers 'fully agentic' capabilities, which is a key priority for the Head of Growth.
  • +Possesses a higher agentic autonomy score (55) than the direct competitor.
weaknesses
  • −Extremely low transparency, with no disclosed pricing, integrations, compliance, or vendor maturity details.
  • −Data governance relies on 'external processing' with no specified data retention policy, a red flag for IT and RevOps.
  • −No disclosed integrations or channel coverage, limiting its utility and making it impossible to assess time-to-value.
  • −Fails to provide any compliance certifications, presenting a major security and legal risk.

$ sources --all

Every claim above links to its origin. Nothing here is inferred without a citation; missing fields are marked Unknown rather than guessed.

No sources cited yet. Admins can attach citations from the admin panel.