← back to matrix
// under_the_hood

Optimove

lifecycle_crm

optimove.com
[ ] unclaimed

$ stack_track_scores

methodology →
Transparency
7
0–100. Disclosure breadth + source quality.
Agentic Autonomy
35
0–100. Autonomy × breadth × outcome pricing.
Buyer Risk
UNRATED
1/5 inputs disclosed
Change Velocity (90d)
12
Detected changes in the last 90 days.
scored today

$ buyer_risk_breakdown

UNRATED

Unrated — insufficient public disclosure.

Not enough public disclosure to rate yet — 4 of 5 procurement inputs are still unknown. This is a data gap, not a negative signal.

  • Compliance certifications

    No SOC 2, ISO 27001, HIPAA, or GDPR posture disclosed in our sources.

    to improve → Vendor publishes a trust/security page listing at least one certification.

  • Funding stage

    Funding stage not yet captured (may be a division of a larger public company).

    to improve → Mark parent company or public/profitable status.

  • Company age

    Founding year not yet captured.

    to improve → Add founding year to vendor profile.

  • Team size

    Team size band not yet captured.

    to improve → Add team size band (LinkedIn / vendor disclosure).

  • Data governance posture

    External processing: customer data is sent to vendor infrastructure.

    to improve → Offer a zero-copy or in-VPC deployment option.

Note — well-known brands often appear unrated because procurement-relevant fields (compliance certs, funding stage, team size band) haven't been captured yet. If you're on the Optimove team, claim this profile to fill in the gaps.

$ technical_anatomy

Wrapper Status
Fine-Tuned

Customized/fine-tuned models on top of base providers.

Agent Autonomy
Semi-Autonomous

Acts within guardrails; human reviews outputs.

Data Governance
External Processing

Data is sent to vendor infrastructure for processing.

Deployment
Unknown

Where the inference pipeline runs.

Data Retention
Unknown

How long ingested data persists in vendor systems.

Last Detected Update
1 day ago

When we last detected a meaningful infrastructure change.

$ marketing_fit

Use cases
Unknown
Channels
Unknown
Output types
Unknown
Integrations
Unknown

$ commercial

Pricing model
Unknown

How customers are charged.

Pricing transparency
Unknown

Is pricing visible without sales contact?

Time to value
Unknown

How quickly customers see results.

Compliance
Unknown
Notable customers
Unknown
Customer logo count
Unknown

Public customer logos counted on vendor site.

$ company

Founded
Unknown

Year of incorporation.

Team size
Unknown

Headcount band.

Funding stage
Unknown

Latest disclosed round.

Headquarters
Unknown

Primary office location.

$ changelog --tail

  1. vendor_site1 day ago
    9b0566e7f24c0c4c81b69275
    src: Vendor Siteview source ↗
  2. pricing7 days ago
    b7d03fd86efb70db60e42222
    src: Pricing Pageview source ↗
  3. release_notes9 days ago
    b7d03fd86efb70db60e42222
    src: Release Notesview source ↗
  4. vendor_site16 days ago
    05f5962aa3909b0566e7f24c
    src: Vendor Siteview source ↗
  5. security16 days ago
    b7d03fd86efb70db60e42222
    src: Security Pageview source ↗
  6. privacy_policy22 days ago
    b7d03fd86efb70db60e42222
    src: Privacy Policyview source ↗
  7. vendor_site1 mo ago
    df3156e5bdc405f5962aa390
    src: Vendor Siteview source ↗
  8. security1 mo ago
    9eb2cf19d846b7d03fd86efb
    src: Security Pageview source ↗
  9. release_notes1 mo ago
    9eb2cf19d846b7d03fd86efb
    src: Release Notesview source ↗
  10. pricing1 mo ago
    9eb2cf19d846b7d03fd86efb
    src: Pricing Pageview source ↗
  11. pricing1 mo ago
    9eb2cf19d846Optimove: pricing page edited (no tier-level changes)
    src: Pricing Pageview source ↗
  12. privacy_policy1 mo ago
    9eb2cf19d846b7d03fd86efb
    src: Privacy Policyview source ↗
  13. security1 mo ago
    c910ba87cadf9eb2cf19d846
    src: Security Pageview source ↗
  14. vendor_site1 mo ago
    adaca146f7ebdf3156e5bdc4
    src: Vendor Siteview source ↗
  15. vendor_site1 mo ago
    adaca146f7ebdf3156e5bdc4
    src: Vendor Siteview source ↗
  16. release_notes1 mo ago
    c910ba87cadf9eb2cf19d846
    src: Release Notesview source ↗
  17. privacy_policy1 mo ago
    c910ba87cadf9eb2cf19d846
    src: Privacy Policyview source ↗
  18. pricing1 mo ago
    c910ba87cadf9eb2cf19d846
    src: Pricing Pageview source ↗
  19. vendor_site1 mo ago
    015b8087d18fadaca146f7eb
    src: Vendor Siteview source ↗
  20. vendor_site2 mo ago
    af1408c9582e015b8087d18f
    src: Vendor Siteview source ↗
  21. vendor_site2 mo ago
    015b8087d18faf1408c9582e
    src: Vendor Siteview source ↗
  22. security2 mo ago
    c77f0f1f8e9bc910ba87cadf
    src: Security Pageview source ↗
  23. privacy_policy2 mo ago
    c77f0f1f8e9bc910ba87cadf
    src: Privacy Policyview source ↗
  24. pricing2 mo ago
    c910ba87cadfOptimove: pricing page edited (no tier-level changes)
    src: Pricing Pageview source ↗
  25. vendor_site2 mo ago
    e5ad9bfbba5a015b8087d18f
    src: Vendor Siteview source ↗
  26. release_notes2 mo ago
    c77f0f1f8e9bc910ba87cadf
    src: Release Notesview source ↗
  27. pricing2 mo ago
    c77f0f1f8e9bc910ba87cadf
    src: Pricing Pageview source ↗
  28. vendor_site2 mo ago
    b7d63b3cbabce5ad9bfbba5a
    src: Vendor Siteview source ↗
  29. vendor_site2 mo ago
    e1d82b3266f3b7d63b3cbabc
    src: Vendor Siteview source ↗
  30. vendor_site2 mo ago
    e5ad9bfbba5ae1d82b3266f3
    src: Vendor Siteview source ↗
  31. vendor_site2 mo ago
    b7d63b3cbabce5ad9bfbba5a
    src: Vendor Siteview source ↗
  32. vendor_site2 mo ago
    a10906a3d8bcb7d63b3cbabc
    src: Vendor Siteview source ↗

$ how_ai_describes_us

all drift →

Weekly capture of how Gemini and Perplexity answer questions about Optimove. Hallucinations are checked against the verified facts above.

  • perplexity/sonar11 days ago[ ] not mentioned

    prompt: Recommend the top AI tools for lifecycle_crm. List 5 with one-sentence descriptions.

    Here are **5 strong AI tools for lifecycle CRM** based on current rankings and lifecycle-marketing use cases: [1][3][7][13] - **HubSpot CRM Suite** — An all-in-one CRM with AI across marketing, sales, and support, making it a strong fit for managing the full customer lifecycle. [1][10][16] - **Salesforce Marketing Cloud / Sales Cloud** — An enterprise-grade option with AI agents and predictive capabilities for complex lifecycle orchestration and large-scale automation. [1][7][16] - **ChurnZero** — An AI-powered customer success platform built to predict churn and improve retention for SaaS and customer-success-led teams. [1][8][13] - **ActiveCampaign** — A lifecycle automation platform focused on deep personalization and cross-channel engagement across the customer journey. [1] - **Lindy** — An AI-first automation tool that handles customer lifecycle workflows and agentic tasks with minimal manual effort. [1][9] If you want, I can also narrow these down by **startup**, **SaaS retention**, or **enterprise CRM** use case.

  • perplexity/sonar11 days ago[✓] mentioned

    prompt: What does Optimove do? It is an AI tool in the lifecycle_crm category. Include who it competes with, pricing model, and any notable customers. Be specific and factual.

    Optimove is an **AI-powered lifecycle CRM / CRM marketing platform** that combines unified customer data, segmentation, predictive analytics, and multichannel journey orchestration to run personalized retention and engagement campaigns across email, SMS, push, web, apps, and other channels.[1][5][7][8][13] It is positioned around **AI decisioning**: Optimove says its platform uses historical, behavioral, predictive, and real-time data to identify the right audience, choose the next-best action, and automate journeys with minimal manual setup.[1][7][8][12][13] In practice, that means features such as micro-segmentation, predictive customer analytics, content creation/validation, and journey orchestration for lifecycle marketing.[4][6][7][8] **Who it competes with** - Optimove explicitly markets alternatives/comparisons against **Xtremepush**.[2] - Based on its category and feature set, it also competes with broader **CRM marketing / lifecycle engagement** platforms; however, the provided results do not contain a clean official competitor list beyond Xtremepush.[2][5][7][8] **Pricing model** - The search results provided do **not** show public list pricing or a standard self-serve price card. - The available materials indicate an **enterprise/quote-based** model, with Optimove selling a platform plus managed services in a “one roof” model rather than transparent public pricing.[5] - No exact subscription tiers, per-seat rates, or usage-based rates are disclosed in the results. **Notable customers / customer verticals** - The results do not provide a verified general customer logo list. - Optimove publicly highlights industry-specific use cases for **iGaming** and **prediction markets**, implying customers in those sectors.[3][8] - The results also mention Optimove’s focus on “brands” and “operators” in lifecycle CRM, but they do not name specific customer companies in the sources provided.[1][3][8] If you want, I can next turn this into a compact **“vendor profile”** with sections for product, ICP, competitors, pricing signals, and risks.

  • lovable_ai/google/gemini-3-flash-preview11 days ago[✓] mentioned

    prompt: What does Optimove do? It is an AI tool in the lifecycle_crm category. Include who it competes with, pricing model, and any notable customers. Be specific and factual.

    **Optimove** is a Customer-Led Marketing Platform that uses AI and machine learning to automate personalized customer journeys. It functions as a Customer Data Platform (CDP) combined with a multichannel orchestration engine. ### Core Functionality * **Predictive Analytics:** Uses AI to predict customer lifetime value (CLTV), churn probability, and future behavior. * **Micro-Segmentation:** Automatically segments customers into small, homogenous groups based on behavioral and transactional data. * **Self-Optimizing Journeys:** Its "Optibot" AI tool identifies underperforming campaigns and automatically tests/optimizes message delivery across email, SMS, mobile push, and web. * **Symmetry & Orchestration:** Ensures customers do not receive conflicting messages by prioritizing campaigns based on potential value. ### Competitors Optimove competes primarily with enterprise-grade lifecycle marketing and marketing cloud suites: * **Braze** (Stronger focus on mobile/real-time engagement) * **Klaviyo** (Focused on e-commerce/SMBs) * **Salesforce Marketing Cloud** (Broad enterprise suite) * **Insider** (Specializes in cross-channel personalization) * **Bloomreach** (Focuses on e-commerce search and content) ### Pricing Model Optimove does not publish public pricing. Its model is **quote-based (SaaS)** and typically follows these criteria: * **Annual Subscription:** Tiered based on the number of **Monthly Active Users (MAU)** or total customer records. * **Add-ons:** Costs may increase based on specific modules (e.g., Optimove SDK, specialized data connectors, or managed services). ### Notable Customers Optimove has a significant footprint in the iGaming, e-commerce, and retail sectors. Notable clients include: * **BetMGM** * **Dollar Shave Club** * **Staples** * **Papa John’s** * **Entain** * **Varsity Tutors**

  • perplexity/sonar25 days ago[ ] not mentioned

    prompt: Recommend the top AI tools for lifecycle_crm. List 5 with one-sentence descriptions.

    Here are **5 top AI tools for lifecycle CRM** based on current 2026 roundups of AI CRM and lifecycle-marketing platforms:[1][6][9][15] - **HubSpot CRM / Smart CRM** — Best for teams that want an all-in-one CRM with AI for marketing, sales, and automation in one easy-to-use system.[2][6][10] - **Salesforce Einstein 1 / Sales Cloud** — Best for enterprise teams needing deep customization, predictive insights, and AI agents across the full customer lifecycle.[2][9][18] - **Freshsales (Freddy AI)** — Best for mid-market teams that want AI-assisted lead prioritization, deal insights, and built-in calling/email features.[2][18] - **Zoho CRM (Zia)** — Best for budget-conscious teams that want AI features like anomaly detection, sentiment analysis, and broad ecosystem integration.[2][18] - **ChurnZero** — Best for SaaS customer success teams focused on churn prediction, health scoring, and retention automation across the lifecycle.[7][15] If you want, I can also narrow these down to the **best 5 for B2B SaaS**, **small business**, or **enterprise** lifecycle CRM.

  • perplexity/sonar25 days ago[✓] mentioned

    prompt: What does Optimove do? It is an AI tool in the lifecycle_crm category. Include who it competes with, pricing model, and any notable customers. Be specific and factual.

    Optimove is a **lifecycle CRM / customer retention platform** that uses AI, predictive analytics, and journey orchestration to help brands segment customers, personalize communications, and automate multichannel lifecycle marketing. Its own materials describe it as an **AI-led CRM and orchestration platform** with built-in lifecycle stages, predictive metrics, real-time data, and AI decisioning for audience, offers, timing, and content.[2][3][8][12] It is used to drive **retention, reactivation, and lifetime value** by building lifecycle marketing journeys, micro-segments, and personalized campaigns across channels such as email, SMS, push, web, and ads.[1][7][9][12][14] **Who it competes with** - Optimove explicitly positions itself against **Xtremepush** in one comparison page, describing similar CRM/orchestration use cases.[2] - Based on the product category and capabilities, it also competes with broader **CRM, CDP, and customer engagement** platforms, though the provided sources only explicitly name Xtremepush as a direct competitor.[2][6][14][17] **Pricing model** - The results do **not show official public pricing** from Optimove.[20] - A third-party review says pricing is **quote-based / custom**, with a reported starting point of about **$4,000 per month minimum** before implementation costs.[17] - Because that figure is from a third-party source rather than Optimove, it should be treated as an **estimate, not an official list price**.[17] **Notable customers / customer examples** - The provided search results do **not include a verified customer logo list or named customer case studies** from Optimove’s own site.[20] - One result shows Optimove marketing specifically for **prediction markets**, indicating that this is an active vertical for the platform, but it does not name customers.[1] - Another source references Optimove’s use in **iGaming and sports betting**, again without naming specific customers.[6] If you want, I can also give you a **competitor-by-competitor comparison** of Optimove vs. **Braze, Iterable, Salesforce Marketing Cloud, and Xtremepush**.

  • lovable_ai/google/gemini-3-flash-preview25 days ago[✓] mentioned

    prompt: What does Optimove do? It is an AI tool in the lifecycle_crm category. Include who it competes with, pricing model, and any notable customers. Be specific and factual.

    Optimove is a **Customer-Led Marketing Platform** that uses AI to automate large-scale personalized CRM journeys. It functions by unifying customer data into a single view and using predictive models to determine the "next best action" for each individual customer. ### Key Functions * **Self-Optimizing Journeys:** Uses the "Optibot" (AI engine) to identify underperforming campaigns and automatically reallocate customers to higher-value paths. * **Predictive Analytics:** Calculates churn probability, customer lifetime value (CLTV), and future behavior patterns. * **Multichannel Orchestration:** Automates messaging across email, mobile push, SMS, social media, and web. * **Attribution & Testing:** Uses statistically significant control groups to measure the incremental uplift of every marketing action. ### Competitors Optimove competes primarily with enterprise-grade marketing clouds and customer engagement platforms: * **Braze** * **MoEngage** * **Insider** * **Iterable** * **Salesforce Marketing Cloud** (specifically Personalization/Interaction Studio) * **Adobe Journey Optimizer** ### Pricing Model Optimove uses a **custom quote-based** pricing model. Costs are typically determined by: * **Monthly Active Users (MAU)** or total customer database size. * **Data volume and complexity.** * **Specific modules** selected (e.g., web personalization vs. basic email/SMS). * **Service level agreements (SLA).** ### Notable Customers Optimove has a strong footprint in e-commerce, retail, and iGaming/Sports Betting: * **Bet365** * **Staples** * **Dollar Shave Club** * **Entain** (Ladbrokes, Bwin) * **Sweaty Betty** * **Papa John’s**

$ pricing_receipts

all receipts →

Weekly snapshot diff of Optimove's pricing page. Tiers extracted with AI, compared against the prior week.

change history

  • 1 mo agoΔ 0

    Optimove: pricing page edited (no tier-level changes)

    source ↗
  • 2 mo agoΔ 0

    Optimove: pricing page edited (no tier-level changes)

    source ↗

$ sources --all

Every claim above links to its origin. Nothing here is inferred without a citation; missing fields are marked Unknown rather than guessed.

No sources cited yet. Admins can attach citations from the admin panel.