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// under_the_hood

Attentive

SMS Marketing

attentive.com
[ ] unclaimed

$ stack_track_scores

methodology →
Transparency
7
0–100. Disclosure breadth + source quality.
Agentic Autonomy
15
0–100. Autonomy × breadth × outcome pricing.
Buyer Risk
RED
Green / amber / red. Procurement signal.
Change Velocity (90d)
13
Detected changes in the last 90 days.
scored today

$ technical_anatomy

Wrapper Status
Fine-Tuned

Customized/fine-tuned models on top of base providers.

Agent Autonomy
Copilot

Suggests; human approves every action.

Data Governance
External Processing

Data is sent to vendor infrastructure for processing.

Deployment
Unknown

Where the inference pipeline runs.

Data Retention
Unknown

How long ingested data persists in vendor systems.

Last Detected Update
today

When we last detected a meaningful infrastructure change.

$ marketing_fit

Use cases
Unknown
Channels
Unknown
Output types
Unknown
Integrations
Unknown

$ commercial

Pricing model
Unknown

How customers are charged.

Pricing transparency
Unknown

Is pricing visible without sales contact?

Time to value
Unknown

How quickly customers see results.

Compliance
Unknown
Notable customers
Unknown
Customer logo count
Unknown

Public customer logos counted on vendor site.

$ company

Founded
Unknown

Year of incorporation.

Team size
Unknown

Headcount band.

Funding stage
Unknown

Latest disclosed round.

Headquarters
Unknown

Primary office location.

$ changelog --tail

  1. pricingtoday
    784de3740de0Attentive: 8 feature updates
    src: Pricing Pageview source ↗
  2. vendor_sitetoday
    c63a971257ed610a8962a9d1
    src: Vendor Siteview source ↗
  3. pricing5 days ago
    0293baf9402b784de3740de0
    src: Pricing Pageview source ↗
  4. vendor_site6 days ago
    d508f310e3e6c63a971257ed
    src: Vendor Siteview source ↗
  5. pricing7 days ago
    784de3740de00293baf9402b
    src: Pricing Pageview source ↗
  6. vendor_site11 days ago
    de9c3a376e70d508f310e3e6
    src: Vendor Siteview source ↗
  7. release_notes13 days ago
    c2ec75d0190f05ea4fed15b1
    src: Release Notesview source ↗
  8. vendor_site13 days ago
    d19778fa0cc1de9c3a376e70
    src: Vendor Siteview source ↗
  9. release_notes16 days ago
    7ca4f3a06804c2ec75d0190f
    src: Release Notesview source ↗
  10. release_notes18 days ago
    c2ec75d0190f7ca4f3a06804
    src: Release Notesview source ↗
  11. vendor_site19 days ago
    dc33a2a98fb9d19778fa0cc1
    src: Vendor Siteview source ↗
  12. pricing19 days ago
    1ebe2e93f06a784de3740de0
    src: Pricing Pageview source ↗
  13. vendor_site20 days ago
    ab0ff049e912dc33a2a98fb9
    src: Vendor Siteview source ↗
  14. release_notes21 days ago
    7ca4f3a06804c2ec75d0190f
    src: Release Notesview source ↗
  15. release_notes24 days ago
    c2ec75d0190f7ca4f3a06804
    src: Release Notesview source ↗
  16. vendor_site24 days ago
    f224ac3f177bab0ff049e912
    src: Vendor Siteview source ↗
  17. vendor_site25 days ago
    ab0ff049e912f224ac3f177b
    src: Vendor Siteview source ↗
  18. pricing25 days ago
    46bfb7dbdbcc1ebe2e93f06a
    src: Pricing Pageview source ↗
  19. pricing26 days ago
    1ebe2e93f06a46bfb7dbdbcc
    src: Pricing Pageview source ↗
  20. vendor_site27 days ago
    3a07d193f176ab0ff049e912
    src: Vendor Siteview source ↗
  21. security1 mo ago
    ebf93738361628e5204df163
    src: Security Pageview source ↗
  22. release_notes1 mo ago
    7ca4f3a06804c2ec75d0190f
    src: Release Notesview source ↗
  23. privacy_policy1 mo ago
    9164d8c7025cbdf1770c1176
    src: Privacy Policyview source ↗
  24. vendor_site1 mo ago
    b7e4bd2dd70a3a07d193f176
    src: Vendor Siteview source ↗
  25. vendor_site1 mo ago
    3a07d193f176b7e4bd2dd70a
    src: Vendor Siteview source ↗
  26. security1 mo ago
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    src: Security Pageview source ↗
  27. privacy_policy1 mo ago
    bdf1770c11769164d8c7025c
    src: Privacy Policyview source ↗
  28. release_notes1 mo ago
    c2ec75d0190f7ca4f3a06804
    src: Release Notesview source ↗
  29. vendor_site1 mo ago
    b7e4bd2dd70a3a07d193f176
    src: Vendor Siteview source ↗
  30. vendor_site1 mo ago
    3a07d193f176b7e4bd2dd70a
    src: Vendor Siteview source ↗
  31. pricing1 mo ago
    1ebe2e93f06aAttentive: +1 new tier (Everything you need to grow with Attentive) · -1 removed (Everything you need) · 6 feature updates
    src: Pricing Pageview source ↗
  32. vendor_site1 mo ago
    2ae9f4474bea3a07d193f176
    src: Vendor Siteview source ↗
  33. pricing1 mo ago
    179825abed731ebe2e93f06a
    src: Pricing Pageview source ↗
  34. pricing1 mo ago
    a549fb52a048179825abed73
    src: Pricing Pageview source ↗

$ how_ai_describes_us

all drift →

Weekly capture of how Gemini and Perplexity answer questions about Attentive. Hallucinations are checked against the verified facts above.

  • perplexity/sonar1 day ago[✓] mentioned · rank 1

    prompt: Recommend the top AI tools for SMS Marketing. List 5 with one-sentence descriptions.

    Here are 5 top AI tools for SMS marketing with one-sentence descriptions: 1. **Attentive**: Delivers the market's most sophisticated conversational AI that generates real-time, personalized responses and builds predictive campaigns with automated timing for enterprise e-commerce brands[3][6][10]. 2. **Klaviyo**: Offers a unified AI engine spanning email and SMS that forecasts churn risk and customer lifetime value while enabling natural language audience segmentation for mid-market businesses[2][6][12]. 3. **Postscript**: Focuses on Shopify-native optimization with AI features like Infinity Testing to generate thousands of message variants and a Shopper AI to handle real-time product questions[2][5][6]. 4. **Brevo**: Unifies SMS, email, WhatsApp, and push notifications in single AI-powered workflows, making omnichannel automation accessible for smaller businesses and startups[6][14]. 5. **Twilio**: Provides a highly programmable API infrastructure for companies wanting to build custom AI-powered SMS routing and delivery architectures with advanced natural language processing integration[2][9].

  • perplexity/sonar1 day ago[✓] mentioned

    prompt: What does Attentive do? It is an AI tool in the SMS Marketing category. Include who it competes with, pricing model, and any notable customers. Be specific and factual.

    Attentive is an **AI-powered SMS and email marketing platform** that helps brands turn customer signals into personalized, revenue-driving messages across SMS, email, push notifications, and RCS (Rich Communication Services) [1][10]. Its core AI features—such as **Magic Message** (generative copy and image creation), **Automated Campaigns**, and predictive tools like **Audiences AI** and **Send Time AI**—enable hyper-personalization at scale by analyzing billions of real-time and historical interactions [2][3][9]. **Competitors:** Attentive primarily competes with enterprise-focused SMS marketing platforms, most notably **SlickText**, which offers similar automation and attribution but with more affordable pricing and self-serve control [13]. Other implicit competitors include major SMS/email platforms like **Klaviyo**, **Yotpo**, and **OmniSend**, especially as they expand AI capabilities in mobile messaging. **Pricing Model:** - Pricing is **not self-serve**; it’s hidden behind a demo request [5]. - Contracts are typically **6–12 months** long. - Minimum spend is **$2,000–$3,000 per quarter** [5]. This model targets **mid-market to enterprise brands** rather than small businesses. **Notable Customers:** Attentive serves **over 8,000 global brands**, including: - **Reebok** - **Brooks Brothers** - **Forever 21** - **Hot Topic** [8] It is also deeply integrated with **Shopify**, with merchants reporting significant lifts in engagement and revenue via its app [11]. The platform has been recognized for its AI application in retail (2024 Merit Award) and named to Forbes’ Cloud 100 for five consecutive years [9].

  • lovable_ai/google/gemini-3-flash-preview1 day ago[✓] mentioned · rank 1

    prompt: What does Attentive do? It is an AI tool in the SMS Marketing category. Include who it competes with, pricing model, and any notable customers. Be specific and factual.

    **Attentive** is an AI-powered SMS marketing platform designed for e-commerce and retail brands to acquire subscribers, automate personalized messaging, and drive revenue. ### Core Functionality * **Subscriber Acquisition:** Offers high-conversion sign-up units (pop-ups) for mobile and desktop to build SMS and email lists. * **AI Journeys & Campaigns:** Uses "Attentive AI" to generate copy, optimize send times, and automate personalized customer journeys (e.g., abandoned cart reminders, welcome sequences). * **Two-Way Conversational SMS:** Facilitates real-time customer service and sales interactions via text. * **Concierge:** A managed service where human agents and AI handle customer inquiries to drive conversions. * **Integrations:** Connects directly with e-commerce platforms like Shopify, BigCommerce, and Salesforce Commerce Cloud. ### Primary Competitors * **Klaviyo:** The most direct competitor, offering integrated email and SMS marketing. * **Postscript:** An SMS-focused platform primarily targeting Shopify merchants. * **Yotpo SMSBump:** A suite-based competitor focusing on reviews, loyalty, and SMS. * **Emotive:** Focuses heavily on two-way conversational text marketing. ### Pricing Model Attentive typically uses a **Bespoke/Enterprise model** involving two main components: 1. **Platform Fee:** A monthly base subscription fee for access to the software. 2. **Usage-Based Fee:** A cost per message sent (often tiered based on volume). *Note: They do not publicly list fixed pricing tiers, requiring a sales consultation for a quote.* ### Notable Customers Attentive serves over 8,000 brands, including: * **CB2** * **Jack in the Box** * **Urban Outfitters** * **GUESS** * **Pura Vida**

  • perplexity/sonar15 days ago[✓] mentioned · rank 1

    prompt: Recommend the top AI tools for SMS Marketing. List 5 with one-sentence descriptions.

    Here are 5 top AI-powered tools for SMS marketing, each with a one-sentence description: 1. **Attentive** – Uses agentic AI to automatically analyze customer behavior and optimize send times, copy, and audience targeting for hyper-personalized SMS campaigns. 2. **Klaviyo** – An AI-first B2C CRM that unifies data and messaging to deliver personalized SMS at scale through behavior-driven automations and shared customer profiles. 3. **Textedly** – Offers built-in AI tools to generate high-converting SMS copy, automate campaigns, and deploy 24/7 conversational agents using specialized LLMs. 4. **Twilio** – Provides flexible, developer-friendly APIs with AI-powered features for building custom, scalable SMS marketing solutions tailored to any business need. 5. **Vibes** – Employs AI assistants to generate content from ideation to final copy, recommend optimal send times, and personalize messaging based on customer demographics and usage patterns. Each tool leverages advanced AI models (e.g., GPT, Claude) to enhance relevance, engagement, and automation in SMS marketing.

  • perplexity/sonar15 days ago[✓] mentioned

    prompt: What does Attentive do? It is an AI tool in the SMS Marketing category. Include who it competes with, pricing model, and any notable customers. Be specific and factual.

    Attentive is an **AI-led marketing platform** that automates and personalizes **SMS and email campaigns** for e-commerce brands, enabling true **1:1 personalization** at scale using generative AI and predictive analytics [1][2]. It competes primarily with **SMS marketing tools** like **Twilio** (developer-focused) and other enterprise platforms such as **Klaviyo**, **Yotpo**, and **Oversee** (inferred from competitive landscape in SMS/email marketing), though it distinguishes itself with **best-in-class identity resolution** and **AI-powered personalization** [9][4]. Its pricing model is **credit-based (tiered subscription)**, determined by subscriber count and number of sends, making it affordable for smaller brands while scalable for enterprise clients [4]. Notable customers include **Reebok**, **Brooks Brothers**, **Forever 21**, and **Hot Topic**, which participated in closed beta tests and saw average revenue increases of **115%**, purchases up **117%**, and clicks rising **120%** [3]. Key AI features include **Magic Message** (generative AI for copy and image generation), **Automated Campaigns** (one-click multi-channel campaign creation), and **AI Journeys** (hyper-personalized triggered messages) [1][5].

  • lovable_ai/google/gemini-3-flash-preview15 days ago[✓] mentioned

    prompt: What does Attentive do? It is an AI tool in the SMS Marketing category. Include who it competes with, pricing model, and any notable customers. Be specific and factual.

    **Attentive** is an AI-powered SMS marketing platform designed for e-commerce and retail brands to acquire subscribers, personalize messages, and drive revenue. ### Core Functionality * **List Growth:** Provides high-conversion sign-up units for mobile and desktop websites. * **AI Personalization (Attentive AI):** Uses machine learning to predict the best time to send messages and generates copy based on past performance and brand voice. * **Triggered Messaging:** Automates messages for cart abandonment, post-purchase follow-ups, and price drops. * **Two-Way Conversations:** Facilitates real-time customer support and conversational selling over SMS. * **Integration:** Connects with e-commerce platforms like Shopify, Salesforce Commerce Cloud, and Adobe Commerce (Magento). ### Key Competitors * **Klaviyo:** The primary competitor, offering unified SMS and email marketing. * **Postscript:** A popular SMS-focused platform specifically for Shopify brands. * **Yotpo SMSBump:** An integrated SMS solution within the Yotpo loyalty and reviews ecosystem. * **SlickText:** A general-purpose SMS marketing tool. ### Pricing Model Attentive uses a performance-based and volume-driven pricing model, which typically includes: * **Monthly Software Fee:** A recurring base platform fee. * **Usage-Based Costs:** Fees per message sent (SMS/MMS rates) plus carrier fees. * **Contracting:** Often requires an annual commitment for enterprise-level features. ### Notable Customers Attentive serves over 8,000 brands, including: * **Crate & Barrel** * **Coach** * **Urban Outfitters** * **Pura Vida Bracelets** * **Jack in the Box**

$ pricing_receipts

all receipts →

Weekly snapshot diff of Attentive's pricing page. Tiers extracted with AI, compared against the prior week.

current tiers · captured today

SMS, email, RCS, & push
Text & email
Text
AI PRO
Flat monthly fee
AI GROW
Flat monthly fee
AI JOURNEYS
Pay per click
AI ESSENTIALS
Included with all plans
Everything you need to grow with Attentive
Custom pricing

change history

  • todayΔ 8

    Attentive: 8 feature updates

    source ↗
  • 1 mo agoΔ 8

    Attentive: +1 new tier (Everything you need to grow with Attentive) · -1 removed (Everything you need) · 6 feature updates

    source ↗

$ buyer_panel_verdict

full panel →

Synthetic buyer panel (CMO + RevOps + IT + Procurement) ranks Attentive against the SMS Marketing category. Grounded in disclosed facts only.

#18/100

The vendor's score is severely penalized due to an almost complete lack of disclosed information across a majority of criteria, making it a high-risk choice with unverified capabilities and major transparency concerns.

strengths
  • +Offers a 'copilot' level of agentic autonomy.
  • +Employs fine-tuned models, suggesting some level of proprietary AI development.
  • +Discloses its data governance model as 'external_processing'.
weaknesses
  • Extremely low transparency, reflected in a near-zero transparency index.
  • No information provided on pricing model, integrations, or compliance certifications.
  • Data retention policies are unknown, a significant concern for IT and RevOps.
  • No evidence of vendor maturity, with year founded, team size, and funding all undisclosed.

$ sources --all

Every claim above links to its origin. Nothing here is inferred without a citation; missing fields are marked Unknown rather than guessed.

No sources cited yet. Admins can attach citations from the admin panel.