← back to matrix
// under_the_hood

Salesforce Agentforce

Conversational AI

salesforce.com/agentforce
[ ] unclaimed

$ stack_track_scores

methodology →
Transparency
7
0–100. Disclosure breadth + source quality.
Agentic Autonomy
55
0–100. Autonomy × breadth × outcome pricing.
Buyer Risk
UNRATED
1/5 inputs disclosed
Change Velocity (90d)
45
Detected changes in the last 90 days.
scored today

$ buyer_risk_breakdown

UNRATED

Unrated — insufficient public disclosure.

Not enough public disclosure to rate yet — 4 of 5 procurement inputs are still unknown. This is a data gap, not a negative signal.

  • Compliance certifications

    No SOC 2, ISO 27001, HIPAA, or GDPR posture disclosed in our sources.

    to improve → Vendor publishes a trust/security page listing at least one certification.

  • Funding stage

    Funding stage not yet captured (may be a division of a larger public company).

    to improve → Mark parent company or public/profitable status.

  • Company age

    Founding year not yet captured.

    to improve → Add founding year to vendor profile.

  • Team size

    Team size band not yet captured.

    to improve → Add team size band (LinkedIn / vendor disclosure).

  • Data governance posture

    Zero-copy warehouse: data never leaves customer perimeter.

Note — well-known brands often appear unrated because procurement-relevant fields (compliance certs, funding stage, team size band) haven't been captured yet. If you're on the Salesforce Agentforce team, claim this profile to fill in the gaps.

$ technical_anatomy

Wrapper Status
Sovereign AI

Owns the full model stack and inference infrastructure.

Agent Autonomy
Fully Agentic

Plans and executes multi-step workflows end-to-end.

Data Governance
Zero-Copy Warehouse

Runs inside your warehouse. No data leaves your perimeter.

Deployment
Unknown

Where the inference pipeline runs.

Data Retention
Unknown

How long ingested data persists in vendor systems.

Last Detected Update
1 day ago

When we last detected a meaningful infrastructure change.

$ marketing_fit

Use cases
Unknown
Channels
Unknown
Output types
Unknown
Integrations
Unknown

$ commercial

Pricing model
Unknown

How customers are charged.

Pricing transparency
Unknown

Is pricing visible without sales contact?

Time to value
Unknown

How quickly customers see results.

Compliance
Unknown
Notable customers
Unknown
Customer logo count
Unknown

Public customer logos counted on vendor site.

$ company

Founded
Unknown

Year of incorporation.

Team size
Unknown

Headcount band.

Funding stage
Unknown

Latest disclosed round.

Headquarters
Unknown

Primary office location.

$ changelog --tail

  1. security1 day ago
    1205e460526b694e4f15207d
    src: Security Pageview source ↗
  2. release_notes4 days ago
    6ecf29241685138eff26b6ed
    src: Release Notesview source ↗
  3. release_notes9 days ago
    c3315fbae2ad6ecf29241685
    src: Release Notesview source ↗
  4. security23 days ago
    6adf9562ae1a1205e460526b
    src: Security Pageview source ↗
  5. security1 mo ago
    1d2da73af6916adf9562ae1a
    src: Security Pageview source ↗
  6. vendor_site1 mo ago
    274d6f140a2f01b800e25bd9
    src: Vendor Siteview source ↗
  7. privacy_policy1 mo ago
    399f651b88db3df5ffdc6466
    src: Privacy Policyview source ↗
  8. pricing1 mo ago
    7a41b653cfda5a9b8f33c2f2
    src: Pricing Pageview source ↗
  9. pricing1 mo ago
    61c2a0047cef7a41b653cfda
    src: Pricing Pageview source ↗
  10. vendor_site1 mo ago
    5d423209c0e1274d6f140a2f
    src: Vendor Siteview source ↗
  11. security1 mo ago
    cb9e17d9ff4d1d2da73af691
    src: Security Pageview source ↗
  12. vendor_site1 mo ago
    7f4d5f4b2c0b5d423209c0e1
    src: Vendor Siteview source ↗
  13. pricing1 mo ago
    6dbd91babffa61c2a0047cef
    src: Pricing Pageview source ↗
  14. security1 mo ago
    6adf9562ae1acb9e17d9ff4d
    src: Security Pageview source ↗
  15. vendor_site1 mo ago
    9a5af214ae2f7f4d5f4b2c0b
    src: Vendor Siteview source ↗
  16. release_notes1 mo ago
    899846c82fb4c3315fbae2ad
    src: Release Notesview source ↗
  17. release_notes1 mo ago
    80d8d71e79bd899846c82fb4
    src: Release Notesview source ↗
  18. pricing1 mo ago
    d9fd2e260f646dbd91babffa
    src: Pricing Pageview source ↗
  19. vendor_site1 mo ago
    ad3014f80bf79a5af214ae2f
    src: Vendor Siteview source ↗
  20. pricing1 mo ago
    417d85be7d2fd9fd2e260f64
    src: Pricing Pageview source ↗
  21. pricing1 mo ago
    387bf84a54ab417d85be7d2f
    src: Pricing Pageview source ↗
  22. security1 mo ago
    1d2da73af6916adf9562ae1a
    src: Security Pageview source ↗
  23. vendor_site1 mo ago
    2f1da73ccf4fad3014f80bf7
    src: Vendor Siteview source ↗
  24. pricing1 mo ago
    67f6c47896df387bf84a54ab
    src: Pricing Pageview source ↗
  25. pricing1 mo ago
    417d85be7d2f67f6c47896df
    src: Pricing Pageview source ↗
  26. vendor_site1 mo ago
    9e5d3013b0592f1da73ccf4f
    src: Vendor Siteview source ↗
  27. security1 mo ago
    6adf9562ae1a1d2da73af691
    src: Security Pageview source ↗
  28. security1 mo ago
    1d2da73af6916adf9562ae1a
    src: Security Pageview source ↗
  29. privacy_policy1 mo ago
    4160ce2a31d7399f651b88db
    src: Privacy Policyview source ↗
  30. release_notes1 mo ago
    c3315fbae2ad80d8d71e79bd
    src: Release Notesview source ↗
  31. pricing1 mo ago
    425741d7ea21417d85be7d2f
    src: Pricing Pageview source ↗
  32. security1 mo ago
    6adf9562ae1a1d2da73af691
    src: Security Pageview source ↗
  33. vendor_site1 mo ago
    2f1da73ccf4f9e5d3013b059
    src: Vendor Siteview source ↗
  34. privacy_policy1 mo ago
    3df5ffdc64664160ce2a31d7
    src: Privacy Policyview source ↗
  35. privacy_policy1 mo ago
    399f651b88db3df5ffdc6466
    src: Privacy Policyview source ↗
  36. release_notes1 mo ago
    80d8d71e79bdc3315fbae2ad
    src: Release Notesview source ↗
  37. release_notes1 mo ago
    c3315fbae2ad80d8d71e79bd
    src: Release Notesview source ↗
  38. pricing1 mo ago
    417d85be7d2f425741d7ea21
    src: Pricing Pageview source ↗
  39. pricing1 mo ago
    417d85be7d2f425741d7ea21
    src: Pricing Pageview source ↗
  40. security1 mo ago
    cb9e17d9ff4d6adf9562ae1a
    src: Security Pageview source ↗
  41. security1 mo ago
    6adf9562ae1acb9e17d9ff4d
    src: Security Pageview source ↗
  42. vendor_site1 mo ago
    9e5d3013b0592f1da73ccf4f
    src: Vendor Siteview source ↗
  43. release_notes1 mo ago
    80d8d71e79bdc3315fbae2ad
    src: Release Notesview source ↗
  44. pricing2 mo ago
    67f6c47896df417d85be7d2f
    src: Pricing Pageview source ↗
  45. security2 mo ago
    4b8edc4dbd726adf9562ae1a
    src: Security Pageview source ↗
  46. security2 mo ago
    1d2da73af6914b8edc4dbd72
    src: Security Pageview source ↗
  47. vendor_site2 mo ago
    2f1da73ccf4f9e5d3013b059
    src: Vendor Siteview source ↗
  48. privacy_policy2 mo ago
    3df5ffdc6466399f651b88db
    src: Privacy Policyview source ↗
  49. pricing2 mo ago
    d9fd2e260f6467f6c47896df
    src: Pricing Pageview source ↗
  50. pricing2 mo ago
    417d85be7d2fd9fd2e260f64
    src: Pricing Pageview source ↗
  51. security2 mo ago
    6adf9562ae1a1d2da73af691
    src: Security Pageview source ↗
  52. security2 mo ago
    f32972e374396adf9562ae1a
    src: Security Pageview source ↗
  53. privacy_policy2 mo ago
    4160ce2a31d73df5ffdc6466
    src: Privacy Policyview source ↗
  54. privacy_policy2 mo ago
    e26253bf20964160ce2a31d7
    src: Privacy Policyview source ↗
  55. release_notes2 mo ago
    bcf77e278b5a80d8d71e79bd
    src: Release Notesview source ↗
  56. pricing2 mo ago
    c61a41d004c4417d85be7d2f
    src: Pricing Pageview source ↗
  57. pricing2 mo ago
    417d85be7d2fc61a41d004c4
    src: Pricing Pageview source ↗
  58. security2 mo ago
    cb9e17d9ff4df32972e37439
    src: Security Pageview source ↗
  59. release_notes2 mo ago
    c3315fbae2adbcf77e278b5a
    src: Release Notesview source ↗
  60. privacy_policy2 mo ago
    399f651b88dbe26253bf2096
    src: Privacy Policyview source ↗
  61. pricing2 mo ago
    d5af9f470fe1417d85be7d2f
    src: Pricing Pageview source ↗
  62. security2 mo ago
    1d2da73af691cb9e17d9ff4d
    src: Security Pageview source ↗
  63. release_notes2 mo ago
    795ec27e1532c3315fbae2ad
    src: Release Notesview source ↗
  64. release_notes2 mo ago
    80d8d71e79bd795ec27e1532
    src: Release Notesview source ↗
  65. pricing2 mo ago
    417d85be7d2fd5af9f470fe1
    src: Pricing Pageview source ↗
  66. vendor_site2 mo ago
    502d22e142842f1da73ccf4f
    src: Vendor Siteview source ↗
  67. vendor_site2 mo ago
    2f1da73ccf4f502d22e14284
    src: Vendor Siteview source ↗
  68. security2 mo ago
    6adf9562ae1a1d2da73af691
    src: Security Pageview source ↗
  69. vendor_site2 mo ago
    8a59f5823e032f1da73ccf4f
    src: Vendor Siteview source ↗
  70. privacy_policy2 mo ago
    3df5ffdc6466399f651b88db
    src: Privacy Policyview source ↗
  71. privacy_policy2 mo ago
    399f651b88db3df5ffdc6466
    src: Privacy Policyview source ↗
  72. release_notes2 mo ago
    c3315fbae2ad80d8d71e79bd
    src: Release Notesview source ↗
  73. pricing2 mo ago
    417d85be7d2fSalesforce Agentforce: 7 feature updates
    src: Pricing Pageview source ↗
  74. vendor_site2 mo ago
    f597091fb1548a59f5823e03
    src: Vendor Siteview source ↗
  75. vendor_site2 mo ago
    28a43131f953f597091fb154
    src: Vendor Siteview source ↗
  76. pricing2 mo ago
    79c18b757d1b417d85be7d2f
    src: Pricing Pageview source ↗
  77. security2 mo ago
    732e4d89e3586adf9562ae1a
    src: Security Pageview source ↗
  78. vendor_site2 mo ago
    8a59f5823e0328a43131f953
    src: Vendor Siteview source ↗
  79. privacy_policy2 mo ago
    1b354d581d6c399f651b88db
    src: Privacy Policyview source ↗
  80. pricing2 mo ago
    f163d7dad77379c18b757d1b
    src: Pricing Pageview source ↗
  81. pricing2 mo ago
    43175d5ca184f163d7dad773
    src: Pricing Pageview source ↗
  82. security2 mo ago
    1461758ee038732e4d89e358
    src: Security Pageview source ↗
  83. release_notes2 mo ago
    3d7cdfb1c364c3315fbae2ad
    src: Release Notesview source ↗
  84. privacy_policy2 mo ago
    87d93e0414691b354d581d6c
    src: Privacy Policyview source ↗
  85. vendor_site2 mo ago
    b4c98936ed268a59f5823e03
    src: Vendor Siteview source ↗
  86. pricing2 mo ago
    193b48e3f5a243175d5ca184
    src: Pricing Pageview source ↗
  87. vendor_site2 mo ago
    bffae1ce9ee9b4c98936ed26
    src: Vendor Siteview source ↗
  88. pricing2 mo ago
    037e28602797193b48e3f5a2
    src: Pricing Pageview source ↗
  89. pricing2 mo ago
    193b48e3f5a2037e28602797
    src: Pricing Pageview source ↗
  90. vendor_site2 mo ago
    8329248625e4bffae1ce9ee9
    src: Vendor Siteview source ↗
  91. privacy_policy2 mo ago
    9b852a175f5c87d93e041469
    src: Privacy Policyview source ↗
  92. pricing2 mo ago
    9fb3c16cdcaa193b48e3f5a2
    src: Pricing Pageview source ↗
  93. vendor_site2 mo ago
    f6c8b0ca8a188329248625e4
    src: Vendor Siteview source ↗
  94. pricing2 mo ago
    193b48e3f5a29fb3c16cdcaa
    src: Pricing Pageview source ↗
  95. release_notes2 mo ago
    d9630a67cc0c3d7cdfb1c364
    src: Release Notesview source ↗
  96. vendor_site2 mo ago
    bffae1ce9ee9f6c8b0ca8a18
    src: Vendor Siteview source ↗
  97. pricing2 mo ago
    193b48e3f5a2Salesforce Agentforce: 6 price changes: Flex Credits, Conversations, Agentforce add-ons, Agentforce Industries add-ons, Agentforce 1 Editions, Agentforce User License · 7 feature updates
    src: Pricing Pageview source ↗
  98. vendor_site2 mo ago
    32a84b8d8b42bffae1ce9ee9
    src: Vendor Siteview source ↗
  99. release_notes2 mo ago
    3d7cdfb1c364d9630a67cc0c
    src: Release Notesview source ↗
  100. security2 mo ago
    fcdccc4a4f441461758ee038
    src: Security Pageview source ↗
  101. pricing3 mo ago
    39a8a67ee7b4193b48e3f5a2
    src: Pricing Pageview source ↗

$ how_ai_describes_us

all drift →

Weekly capture of how Gemini and Perplexity answer questions about Salesforce Agentforce. Hallucinations are checked against the verified facts above.

  • perplexity/sonar11 days ago[ ] not mentioned

    prompt: Recommend the top AI tools for Conversational AI. List 5 with one-sentence descriptions.

    Here are **5 strong conversational AI tools** to consider, covering both enterprise platforms and general-purpose assistants:[1][2][10] - **Microsoft Copilot Studio** — Best for building enterprise conversational agents with Microsoft ecosystem integration.[1][7] - **Dialogflow CX** — A Google Cloud platform for designing structured conversational flows and contact-center bots.[1][10] - **Amazon Lex** — AWS-native conversational AI for building voice and chatbots with cloud integration.[1][5] - **IBM watsonx Assistant** — An enterprise assistant platform aimed at scalable customer-service and automation use cases.[1][10] - **Rasa** — An open-source conversational AI framework for teams that want full control and customization.[1][11] If you want, I can also give you a **top 5 by use case** (customer support, voice agents, internal assistants, open-source, no-code).

  • perplexity/sonar11 days ago[✓] mentioned

    prompt: What does Salesforce Agentforce do? It is an AI tool in the Conversational AI category. Include who it competes with, pricing model, and any notable customers. Be specific and factual.

    Salesforce **Agentforce** is Salesforce’s **AI agent platform** for building conversational AI agents that can answer questions, take actions, and automate business tasks across Salesforce workflows and customer interactions.[1][8][17] Salesforce describes it as a **proactive, autonomous** AI application/platform, and its product materials emphasize that these agents can use trusted enterprise data to reason, execute actions, and work alongside employees.[1][5][13] - **What it does:** supports conversational interactions in plain language, surfaces insights, and executes tasks such as updating records, routing leads or cases, scheduling appointments, generating quotes, and moving workflows forward.[7][4][15] - **How it works:** it is built on the Salesforce Platform and integrates with Salesforce data and tools; Salesforce also highlights features like low-code agent building, agent orchestration/studio, voice support, mobile SDK, prompt building, and batch testing.[2][8][9] - **Typical use cases:** sales, service, marketing, commerce, field service, and revenue management automation.[9][16] **Competitors** Salesforce does not publish a simple “competitors” list in the sources provided, but Agentforce competes in the broader **conversational AI / AI agent / enterprise assistant** market. The closest direct competitors typically include **Microsoft Copilot Studio**, **Google Vertex AI Agent Builder**, **ServiceNow Now Assist**, and **IBM watsonx Assistant**; these are comparable because they also let enterprises build AI assistants/agents for business workflows. This competitor mapping is an inference from product category overlap rather than a claim made explicitly by Salesforce. **Pricing model** Salesforce’s public pricing in the provided sources is **edition/subscription-based**, not a single universal list price.[7][15] In Salesforce Help, **Agentforce** is listed as available in **Starter and Pro Suites**.[7] A third-party pricing summary cites **Agentforce for Service** at **$125 per user, per month**, with usage-based add-ons and tiering, but that figure is not shown in the Salesforce product pages included here, so treat it as a reported market price rather than a confirmed universal rate.[15] **Notable customers** The search results provided do **not** include a reliable, named customer list. Salesforce’s materials describe intended enterprise use and business outcomes, but they do not name specific customer adopters in the sources above.[1][6][9] If you want, I can do a second pass focused only on **verified named customers and case studies**.

  • lovable_ai/google/gemini-3-flash-preview11 days ago[✓] mentioned

    prompt: What does Salesforce Agentforce do? It is an AI tool in the Conversational AI category. Include who it competes with, pricing model, and any notable customers. Be specific and factual.

    **Salesforce Agentforce** is a suite of autonomous AI agents designed to perform tasks across sales, service, marketing, and commerce without constant human supervision. Unlike traditional chatbots, it uses a "Reasoning Engine" to analyze data, create action plans, and execute tasks within the Salesforce ecosystem. ### Key Functionality * **Autonomous Action:** It can trigger workflows, update CRM records, and handle complex customer inquiries (e.g., processing returns or qualifying leads) by integrating with Salesforce Data Cloud. * **Low-Code Customization:** Users build and customize agents using **Agent Builder**, leveraging existing flows, Apex code, and prompts. * **Omnichannel Presence:** Operates across voice, SMS, WhatsApp, and websites. * **Guardrails:** Includes the "Einstein Trust Layer" to mask PII (Personally Identifiable Information) and prevent hallucinations. ### Competition Agentforce competes with both enterprise AI platforms and specialized conversational AI vendors: * **Microsoft:** Dynamics 365 Copilot and Copilot Studio. * **ServiceNow:** Now Assist (Generative AI for workflow automation). * **Zendesk:** Zendesk AI (formerly Netomi/Ultimate.ai). * **Intercom:** Fin AI agent. * **Specialized Platforms:** Enterprise-grade conversational tools like Amelia or IPsoft. ### Pricing Model Salesforce shifted from seat-based pricing to a consumption-based model for Agentforce: * **Standard Rate:** Starts at approximately **$2 per conversation**. * **Bundling:** It is included in certain high-tier Salesforce editions (like Ultimate or through specific "Foundations" packages), but high-volume usage incurs per-interaction costs. ### Notable Customers Several large organizations adopted Agentforce during its pilot and launch phases: * **Disney:** For enhancing guest experiences and support. * **Wiley:** Using agents to handle high-volume routine student inquiries (reporting a 40% increase in case resolution). * **OpenTable:** For automating restaurant partner support. * **United Way:** For streamlining donor engagement and volunteer coordination.

  • perplexity/sonar25 days ago[ ] not mentioned

    prompt: Recommend the top AI tools for Conversational AI. List 5 with one-sentence descriptions.

    Here are **5 top AI tools for Conversational AI**, chosen for broad relevance across enterprise automation, developer flexibility, and customer-facing use cases: - **Microsoft Copilot Studio** — A low-code conversational agent platform for enterprises that are standardized on Microsoft 365, Teams, and Azure.[3][20] - **Google Dialogflow** — A developer framework for building custom chat and voice conversational applications with Google Cloud integration.[3][20] - **Amazon Lex** — A cloud bot platform for creating conversational interfaces, especially for teams already using AWS.[3][6] - **IBM watsonx Assistant** — An enterprise assistant built for structured customer support and regulated-industry workflows.[3][16] - **Rasa** — An open-source conversational AI platform valued for flexibility and custom deployment control.[3] If you want, I can also rank these by **best for enterprise**, **best for developers**, or **best open-source**.

  • perplexity/sonar25 days ago[✓] mentioned · rank 1

    prompt: What does Salesforce Agentforce do? It is an AI tool in the Conversational AI category. Include who it competes with, pricing model, and any notable customers. Be specific and factual.

    Salesforce **Agentforce** is an **AI agent platform** for building conversational agents that can answer questions, take actions, and automate business tasks across Salesforce workflows and data.[1][10] In Salesforce’s own materials, it is positioned as a **conversational AI** solution that lets users chat in plain language while the agent retrieves grounded data and executes actions such as creating cases, scheduling appointments, drafting emails, and updating records.[7][11][12] - **What it does:** Agentforce builds and runs autonomous or semi-autonomous AI agents for customer service, sales, marketing, commerce, IT service, and employee support.[1][10][14][17] - **How it works:** It is built around Salesforce data and tools such as Data Cloud, RAG (retrieval-augmented generation), low-code agent builders, voice, prompts, testing, and integrations so agents can reason over enterprise context and act inside workflows.[2][4][11][16] - **Common use cases:** service agents that handle support inquiries, SDR agents that answer prospect questions and schedule meetings, sales coaches, campaign optimizers, and internal employee assistants.[11][12][14] **Competitors:** Salesforce does not present a formal competitor list in the provided results, but Agentforce competes in the same market as enterprise conversational AI / AI agent platforms such as Microsoft Copilot Studio, Google Vertex AI Agent Builder, ServiceNow Now Assist, Zendesk AI, and Intercom’s AI agent products. This is an inference based on category overlap and use cases rather than a direct Salesforce statement. **Pricing model:** In the results provided, Salesforce lists Agentforce as available in **Starter and Pro Suites** for the conversational AI feature, but no detailed public standalone price is shown here.[7] That means the pricing model appears to be **suite-based / enterprise-sales-led**, with exact pricing likely quote-based rather than self-serve in the cited materials.[7][10] **Notable customers:** The search results provided do **not** include named customer case studies for Agentforce itself, so I can’t factually identify specific customers from these sources. Salesforce’s own pages do say it is designed for enterprise use and references internal or demo scenarios, but not external customer logos in the material you supplied.[1][8][12] If you want, I can also turn this into a **one-line product brief** or a **competitor comparison table**.

  • lovable_ai/google/gemini-3-flash-preview25 days ago[✓] mentioned

    prompt: What does Salesforce Agentforce do? It is an AI tool in the Conversational AI category. Include who it competes with, pricing model, and any notable customers. Be specific and factual.

    **Salesforce Agentforce** is a suite of autonomous AI agents designed to perform tasks across sales, service, marketing, and commerce without human intervention. Unlike traditional chatbots that follow scripted paths, Agentforce uses a "Reasoning Engine" (Atlas) to analyze data, create plans, and execute tasks within Salesforce’s ecosystem. ### Key Functionality * **Autonomous Action:** It can resolve customer inquiries, qualify sales leads, and optimize marketing campaigns by accessing real-time CRM data via Salesforce Data Cloud. * **Agent Builder:** Allows users to build, customize, and deploy agents using low-code tools, defining specific "topics" and "actions" the AI can take. * **Multi-Channel Deployment:** Operates across Slack, WhatsApp, websites, and mobile apps. ### Competitors Agentforce competes primarily with enterprise AI platforms and conversational automation tools: * **Microsoft:** Copilot and Power Virtual Agents (part of Copilot Studio). * **ServiceNow:** Xanadu release AI agents and Now Assist. * **Zendesk:** Zendesk AI (formerly Answer Bot). * **Intercom:** Fin AI agent. * **Workday:** Illumina AI agents. ### Pricing Model Salesforce moved away from a traditional seat-based model for Agentforce, opting for a **consumption-based model**: * **Standard Rate:** Approximately **$2 per conversation**. * **Volume Discounts:** Pricing scales down based on the volume of interactions purchased. * **Included Credits:** It is bundled into some top-tier Salesforce editions (e.g., Einstein 1 Edition) with a set number of initial credits. ### Notable Customers Several large enterprises adopted Agentforce during its pilot and launch phases: * **Disney:** For enhancing guest experiences and support. * **Wiley:** Used to handle seasonal spikes in student support inquiries (reporting a 40% increase in resolution rates). * **OpenTable:** To automate restaurant partner support. * **United Way:** For streamlining donor engagement and information routing.

$ pricing_receipts

all receipts →

Weekly snapshot diff of Salesforce Agentforce's pricing page. Tiers extracted with AI, compared against the prior week.

current tiers · captured 2 mo ago

Salesforce Foundations
$0
Flex Credits
$500 USD/Per 100k Credits
Conversations
$2 USD/Per conversation
Agentforce add-ons
$125 user / month
Agentforce Industries add-ons
$150 user / month
Agentforce 1 Editions
from $550 user / month
Agentforce User License
$5 USD/User/Month

change history

  • 2 mo agoΔ 7

    Salesforce Agentforce: 7 feature updates

    source ↗
  • 2 mo agoΔ 7

    Salesforce Agentforce: 6 price changes: Flex Credits, Conversations, Agentforce add-ons, Agentforce Industries add-ons, Agentforce 1 Editions, Agentforce User License · 7 feature updates

    [Flex Credits] $500$500 USD/Per 100k Credits

    [Conversations] $2$2 USD/Per conversation

    source ↗

$ buyer_panel_verdict

full panel →

Synthetic buyer panel (CMO + RevOps + IT + Procurement) ranks Salesforce Agentforce against the Conversational AI category. Grounded in disclosed facts only.

#136/100

Salesforce Agentforce ranks first almost exclusively due to its superior 'zero_copy' data governance architecture, which directly addresses key priorities for the RevOps and IT panel members and is a significant differentiator in this opaque field.

strengths
  • +Superior 'zero_copy_warehouse' data governance model.
  • +Designated 'fully_agentic' with a 'sovereign_ai' architecture.
  • +Highest score on data governance, a key IT and RevOps priority.
weaknesses
  • No disclosed information on pricing model or cost.
  • Complete lack of detail on CRM/MAP integrations.
  • No compliance certifications provided.
  • Vendor maturity (founding year, team size) is unknown.

$ sources --all

Every claim above links to its origin. Nothing here is inferred without a citation; missing fields are marked Unknown rather than guessed.

No sources cited yet. Admins can attach citations from the admin panel.